Make a complaint

Step 1 of 4

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  • About this form

  • The Victorian Equal Opportunity and Human Rights Commission helps people resolve complaints of discrimination, sexual harassment, racial and religious vilification, and victimisation.

    Our dispute resolution service is free and it aims to help you resolve your complaint as quickly as possible. We use a voluntary process called conciliation that tries to bring both sides together to find an outcome they can agree on.

    We will need to contact you about your complaint so please provide your name and contact details, including one contact number if possible. If you do not give us this information we may not be able to help you with your complaint.

    Once we receive your complaint, we will review it to see if we can offer our dispute resolution service to you. To make sure we can help, we may need to ask you for more information.

    We will usually provide a copy of the complaint (without your contact details) to the person or organisation you are complaining about and, if necessary, to others who have relevant information about the complaint.

    If we can’t help you, we will give you information about other organisations or services that might be able to.

    If you complete and submit this form you are agreeing to let the Commission use your information in the ways explained above.

    If you have any queries or need help filling in this form please contact our Enquiry Line on 1300 292 153 or email enquiries@veohrc.vic.gov.au.

    Your personal information will be used and stored in accordance with the Privacy and Data Protection Act 2014 (Vic).
  • Your details

  • Why do we ask?

    The Commission uses this information to contact you.

    What if I don't want to share my details?

    This means we won't be able to help you with our dispute resolution service but we still want to learn about your story. Sharing your story will help the Commission to work towards helping more people like yourself.
  • Your story is important to us. By sharing your experience with the Commission, we are better able to help you resolve your dispute. Our guided form will assist you in telling your story. If there is more information you would like to share with the Commission, you can do so in Step 4 of this form.
  • Who are you lodging a complaint for?

    Tip: If you are lodging a complaint for someone else, you may need to provide a consent form if you are not a parent or carer of that person.
  • What happened ?

  • It's OK if you do not remember. You can still submit your application.
  • For example


    I noticed that the younger co-workers at the factory I work at were receiving training on new machinery. When I asked why I wasn't invited to the training sessions, my supervisor told me that I was too old to learn new tricks and should just stick to what I know.

    My friends and I – who are all 19 and 20 – tried to book a cruise with a travel company. We were told that our booking would not be approved because we are all under 21 and want to travel without a legal guardian.

    I was refused entry into an advanced maths class by my high school teacher even though I had very good grades. When I asked her, she told me it was because of where I came from and as a result, she believed I would not be able to keep up in class.

    Tip: If you can, please include the date/s of the treatment, who was responsible, their relationship to you and what happened.
  • Please provide the Organisation details below.

  • Why do we ask?

    The Commission uses this information to contact the other party in order to begin the dispute resolution process.

    What if I don't know their details?

    This means we won't be able to help you with our dispute resolution service but we still want to learn about your story. Sharing your story will help the Commission to work towards helping more people like yourself.
  • Please tell us the name of the organisation where this incident happened to you. For example, if this happened at a coffee shop, then write down the name of this coffee shop. If this happened at work, then write down the name of the organisation you work for. If you cannot identify the name of the organisation, then put 'I don't know'.
  • Additional comments

  • Please specify
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  • Accepted file types: jpg, gif, png, pdf.
    Attach any documents such as emails, letters, or images that are related to this matter.