Make a complaint
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About this form
The Victorian Equal Opportunity and Human Rights Commission helps people resolve complaints of discrimination, sexual harassment, racial and religious vilification, and victimisation.
Our dispute resolution service is free and it aims to help you resolve your complaint as quickly as possible. We use a voluntary process called conciliation that tries to bring both sides together to find an outcome they can agree on.
We will need to contact you about your complaint so please provide your name and contact details, including one contact number if possible. If you do not give us this information we may not be able to help you with your complaint.
Once we receive your complaint, we will review it to see if we can offer our dispute resolution service to you. To make sure we can help, we may need to ask you for more information.
We will usually provide a copy of the complaint (without your contact details) to the person or organisation you are complaining about and, if necessary, to others who have relevant information about the complaint.
If we can’t help you, we will give you information about other organisations or services that might be able to.
If you complete and submit this form you are agreeing to let the Commission use your information in the ways explained above.
If you have any queries or need help filling in this form please contact our Enquiry Line on 1300 292 153 or email
enquiries@veohrc.vic.gov.au
.
Your personal information will be used and stored in accordance with the Privacy and Data Protection Act 2014 (Vic).
Your details
Why do we ask?
The Commission uses this information to contact you.
What if I don't want to share my details?
This means we won't be able to help you with our dispute resolution service but we still want to learn about your story. Sharing your story will help the Commission to work towards helping more people like yourself.
Your full name
Your story is important to us. By sharing your experience with the Commission, we are better able to help you resolve your dispute. Our guided form will assist you in telling your story. If there is more information you would like to share with the Commission, you can do so in Step 4 of this form.
Your email
Your phone
Your address
Street Address
Address Line 2
City
State / Province / Region
ZIP / Postal Code
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos Islands
Colombia
Comoros
Congo, Democratic Republic of the
Congo, Republic of the
Cook Islands
Costa Rica
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Côte d'Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini (Swaziland)
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard and McDonald Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Korea
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine, State of
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Romania
Russia
Rwanda
Réunion
Saint Barthélemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia
South Korea
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen Islands
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
US Minor Outlying Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Åland Islands
Country
Who are you lodging a complaint for?
Who are you lodging a complaint for?
Myself
Someone Else
Tip:
If you are lodging a complaint for someone else, you may need to provide a consent form if you are not a parent or carer of that person.
Relationship to person
Name of the person or group you are making a complaint on behalf of
What happened ?
I was / the person this complaint is about was
Treated unfairly / discriminated against (
Read more
)
Sexually harassed (
Read more
)
Vilified because of my race or religion (
Read more
)
Victimised (
Read more
)
I believe I was treated this way because of my ...
Age
Race, skin colour, ethnicity, nationality, where I came from
Religious belief or activity (Whether or not I have a religious belief, or choose to take part in any religious activities e.g. praying).
Disability, health or illness (I have a physical or mental illness, which can be a temporary or permanent health issue e.g. a broken limb, cold or flu, depression, vision impairment, epilepsy).
Employment activity (e.g. I asked for a pay rise or penalty rates, applied for flexible work or asked about my entitlements and was treated unfairly as a result).
Carer and parental status (I have substantial responsibility for ongoing care and support for a child, partner, parent, relative or friend. This does not apply to if you are paid to provide care).
Pregnancy or breastfeeding (I am pregnant or may become pregnant, or I am breastfeeding a child or expressing milk).
Sex (I am treated unfairly because of my sex, i.e. male, female or intersex).
LGBTIQ (I am treated unfairly because I am a lesbian, gay, bisexual, trans or gender diverse, intersex, queer or questioning).
Physical features (e.g. my height, weight, size, or shape of my body. These also include facial features, hair and birthmarks).
Marital status (I am treated unfairly because of my marital status – single, divorced, widowed, separated or living with my partner. Or I am treated unfairly because of who I am married to).
Political belief or activity (I may or may not have a political belief, be a member of a political party, or take part in political action).
Industrial activity (I was treated unfavourably because I am a union member, OHS representative or member of another industrial organisation, or because I refused to join a union or industrial organisation).
Lawful sexual activity (I am treated unfairly because of taking part in, or choosing not to take part in, any form of sexual activity that is legal in Victoria, including legal sex work. Or I am treated unfairly because of who I am in a sexual relationship with.)
Expunged homosexual conviction (I was convicted of certain sexual or public morality offences prior to 1981)
I have personal association with someone who could be treated unfairly because of one or more of the above reasons (e.g. I applied for a role at the bank and was rejected because the bank was uncomfortable that my brother is a trade union official).
Other
I believe I was victimised because I:
asserted my rights under equal opportunity law
made a complaint of discrimination
made a complaint of sexual harassment
made a complaint of racial or religious vilification
supported someone else who had made a complaint
refused to do something because it would be discrimination, sexual harassment, vilification or victimisation.
Please provide the age of the person this complaint is about
Please specify race, skin colour, ethnicity
Please specify religious belief or activity
Please specify Race
Please specify Religious belief or activity
Please specify disability, health or illness
Please specify sex
Please specify (lesbian, gay, bisexual, trans or gender diverse, intersex, queer or questioning).
Please specify marital status
Please specify industrial activity
Please specify
As a result:
I was not able to access the service I needed
I lost money
I lost my reputation
I felt disrespected
I was not treated fairly
I lost my job
Other
Please specify the result
This incident happened
a specific date
between specific dates
on a day I can't remember
It's OK if you do not remember. You can still submit your application.
On the date
MM
DD
YYYY
Start date
MM
DD
YYYY
End date
MM
DD
YYYY
This happened at
Work
An education institution (e.g. school, tafe, college, university, or any training institution)
A hospital or medical clinic (e.g. dental clinic, physiotherapy clinic, nutritionist)
A store or venue (e.g. shops, cinemas, bars, clubs, restaurants, massage parlors, hairdresser)
With a service provider (e.g. Public transport, car ride services such as Uber, Didi, internet providers, mobile services)
Any accommodation (e.g. rental property, commercial property, hotel or motel, camping or caravan sites, boarding houses or hostels, public housing, mobile homes or mobile home sites
A local government (e.g. local council)
A sporting event, game or activity (e.g. sports clubs, participating in sports games, coaching teams)
A club (e.g. social, literary, cultural, political, sporting clubs which have more than 30 members, has a liquor licence and operates mainly from its own funds)
Other
Here are some examples of when I was treated this way:
For example
I noticed that the younger co-workers at the factory I work at were receiving training on new machinery. When I asked why I wasn't invited to the training sessions, my supervisor told me that I was too old to learn new tricks and should just stick to what I know.
My friends and I – who are all 19 and 20 – tried to book a cruise with a travel company. We were told that our booking would not be approved because we are all under 21 and want to travel without a legal guardian.
I was refused entry into an advanced maths class by my high school teacher even though I had very good grades. When I asked her, she told me it was because of where I came from and as a result, she believed I would not be able to keep up in class.
Tip
: If you can, please include the date/s of the treatment, who was responsible, their relationship to you and what happened.
I want:
an apology
financial compensation/money
access to a venue or service
the unfair treatment to stop
my job back or help with finding a new job
my work hours back
changes to a Human Resources policy
training on the law for the person/organisation I’m making a complaint about
Other
Please specify
Please provide the Organisation details below.
Why do we ask?
The Commission uses this information to contact the other party in order to begin the dispute resolution process.
What if I don't know their details?
This means we won't be able to help you with our dispute resolution service but we still want to learn about your story. Sharing your story will help the Commission to work towards helping more people like yourself.
The name of this organisation is
Please tell us the name of the organisation where this incident happened to you. For example, if this happened at a coffee shop, then write down the name of this coffee shop. If this happened at work, then write down the name of the organisation you work for. If you cannot identify the name of the organisation, then put 'I don't know'.
Email
Phone
Address
Street Address
Address Line 2
City
State / Province / Region
ZIP / Postal Code
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos Islands
Colombia
Comoros
Congo, Democratic Republic of the
Congo, Republic of the
Cook Islands
Costa Rica
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Côte d'Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini (Swaziland)
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard and McDonald Islands
Holy See
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Korea
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine, State of
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Romania
Russia
Rwanda
Réunion
Saint Barthélemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia
South Korea
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen Islands
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
US Minor Outlying Islands
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Åland Islands
Country
Add individuals
Additional comments
Have you made a complaint about this matter to any other organisation? (Such as Fair Work Commission, Australian Human Rights Commission.)
Yes
No
Which organisation
Please specify
Have you had an outcome?
Please specify
Do you need any assistance to help you take part in dispute resolution, such as an interpreter, assisted communication or access)?
Yes
No
Please provide details:
Please provide any additional information you would like to share with the Commission.
Document Upload
Accepted file types: jpg, gif, png, pdf.
Attach any documents such as emails, letters, or images that are related to this matter.
How did you find out about the Commission?
Commission website
Commission education session
Commission publication
Commission event
Consumer Affairs Victoria
Disability Discrimination Legal Service
Fair Work Commission/Fair Work Ombudsman
Internet search
JobWatch
Law firm
Newspaper/Radio/TV
Prior complaint/enquiry
Social media
Union
Victorian Ombudsman
Victorian Legal Aid
Word of mouth
WorkSafe
Don’t want to disclose
Other
Please specify session
Please specify