Make a complaint

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About this form
The Victorian Equal Opportunity and Human Rights Commission helps people resolve complaints of discrimination, sexual harassment, racial and religious vilification, and victimisation.

Our dispute resolution service is free and it aims to help you resolve your complaint as quickly as possible. We use a voluntary process called conciliation that tries to bring both sides together to find an outcome they can agree on.

We will need to contact you about your complaint so please provide your name and contact details, including one contact number if possible. If you do not give us this information we may not be able to help you with your complaint.

Once we receive your complaint, we will review it to see if we can offer our dispute resolution service to you. To make sure we can help, we may need to ask you for more information.

We will usually provide a copy of the complaint (without your contact details) to the person or organisation you are complaining about and, if necessary, to others who have relevant information about the complaint.

If we can’t help you, we will give you information about other organisations or services that might be able to.

If you complete and submit this form you are agreeing to let the Commission use your information in the ways explained above.

If you have any queries or need help filling in this form please contact our Enquiry Line on 1300 292 153 or email enquiries@veohrc.vic.gov.au.

Your personal information will be used and stored in accordance with the Privacy and Data Protection Act 2014 (Vic).
Your details
Why do we ask?
The Commission uses this information to contact you.

What if I don't want to share my details?
This means we won't be able to help you with our dispute resolution service but we still want to learn about your story. Sharing your story will help the Commission to work towards helping more people like yourself.
Your full name
Your story is important to us. By sharing your experience with the Commission, we are better able to help you resolve your dispute. Our guided form will assist you in telling your story. If there is more information you would like to share with the Commission, you can do so in Step 4 of this form.
Your email
Your phone
Your address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Who are you lodging a complaint for?
Who are you lodging a complaint for?
- Myself
- Someone Else
Tip: If you are lodging a complaint for someone else, you may need to provide a consent form if you are not a parent or carer of that person.
Relationship to person
Name of the person or group you are making a complaint on behalf of

What happened ?
I was / the person this complaint is about was
- Treated unfairly / discriminated against (Read more)
- Sexually harassed (Read more)
- Vilified because of my race or religion (Read more)
- Victimised (Read more)
I believe I was treated this way because of my ...
- Age
- Race, skin colour, ethnicity, nationality, where I came from
- Religious belief or activity (Whether or not I have a religious belief, or choose to take part in any religious activities e.g. praying).
- Disability, health or illness (I have a physical or mental illness, which can be a temporary or permanent health issue e.g. a broken limb, cold or flu, depression, vision impairment, epilepsy).
- Employment activity (e.g. I asked for a pay rise or penalty rates, applied for flexible work or asked about my entitlements and was treated unfairly as a result).
- Carer and parental status (I have substantial responsibility for ongoing care and support for a child, partner, parent, relative or friend. This does not apply to if you are paid to provide care).
- Pregnancy or breastfeeding (I am pregnant or may become pregnant, or I am breastfeeding a child or expressing milk).
- Sex (I am treated unfairly because of my sex, i.e. male, female or intersex).
- LGBTIQ (I am treated unfairly because I am a lesbian, gay, bisexual, trans or gender diverse, intersex, queer or questioning).
- Physical features (e.g. my height, weight, size, or shape of my body. These also include facial features, hair and birthmarks).
- Marital status (I am treated unfairly because of my marital status – single, divorced, widowed, separated or living with my partner. Or I am treated unfairly because of who I am married to).
- Political belief or activity (I may or may not have a political belief, be a member of a political party, or take part in political action).
- Industrial activity (I was treated unfavourably because I am a union member, OHS representative or member of another industrial organisation, or because I refused to join a union or industrial organisation).
- Lawful sexual activity (I am treated unfairly because of taking part in, or choosing not to take part in, any form of sexual activity that is legal in Victoria, including legal sex work. Or I am treated unfairly because of who I am in a sexual relationship with.)
- Expunged homosexual conviction (I was convicted of certain sexual or public morality offences prior to 1981)
- I have personal association with someone who could be treated unfairly because of one or more of the above reasons (e.g. I applied for a role at the bank and was rejected because the bank was uncomfortable that my brother is a trade union official).
- Other
I believe I was victimised because I:
- asserted my rights under equal opportunity law
- made a complaint of discrimination
- made a complaint of sexual harassment
- made a complaint of racial or religious vilification
- supported someone else who had made a complaint
- refused to do something because it would be discrimination, sexual harassment, vilification or victimisation.
Please provide the age of the person this complaint is about
Please specify race, skin colour, ethnicity
Please specify religious belief or activity
Please specify Race
Please specify Religious belief or activity
Please specify disability, health or illness
Please specify sex
Please specify (lesbian, gay, bisexual, trans or gender diverse, intersex, queer or questioning).
Please specify marital status
Please specify industrial activity
Please specify
As a result:
- I was not able to access the service I needed
- I lost money
- I lost my reputation
- I felt disrespected
- I was not treated fairly
- I lost my job
- Other
Please specify the result
This incident happened
It's OK if you do not remember. You can still submit your application.
On the date
MM
DD
YYYY
Start date
MM
DD
YYYY
End date
MM
DD
YYYY
This happened at
Here are some examples of when I was treated this way:
For example

I noticed that the younger co-workers at the factory I work at were receiving training on new machinery. When I asked why I wasn't invited to the training sessions, my supervisor told me that I was too old to learn new tricks and should just stick to what I know.

My friends and I – who are all 19 and 20 – tried to book a cruise with a travel company. We were told that our booking would not be approved because we are all under 21 and want to travel without a legal guardian.

I was refused entry into an advanced maths class by my high school teacher even though I had very good grades. When I asked her, she told me it was because of where I came from and as a result, she believed I would not be able to keep up in class.

Tip: If you can, please include the date/s of the treatment, who was responsible, their relationship to you and what happened.
I want:
- an apology
- financial compensation/money
- access to a venue or service
- the unfair treatment to stop
- my job back or help with finding a new job
- my work hours back
- changes to a Human Resources policy
- training on the law for the person/organisation I’m making a complaint about
- Other
Please specify

Please provide the Organisation details below.
Why do we ask?
The Commission uses this information to contact the other party in order to begin the dispute resolution process.

What if I don't know their details?
This means we won't be able to help you with our dispute resolution service but we still want to learn about your story. Sharing your story will help the Commission to work towards helping more people like yourself.
The name of this organisation is
Please tell us the name of the organisation where this incident happened to you. For example, if this happened at a coffee shop, then write down the name of this coffee shop. If this happened at work, then write down the name of the organisation you work for. If you cannot identify the name of the organisation, then put 'I don't know'.
Email
Phone
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Add individuals

Additional comments
Have you made a complaint about this matter to any other organisation? (Such as Fair Work Commission, Australian Human Rights Commission.)
- Yes
- No
Which organisation
Please specify
Have you had an outcome?
Please specify
Do you need any assistance to help you take part in dispute resolution, such as an interpreter, assisted communication or access)?
- Yes
- No
Please provide details:
Please provide any additional information you would like to share with the Commission.
Document Upload
Accepted file types: jpg, gif, png, pdf.
Attach any documents such as emails, letters, or images that are related to this matter.
How did you find out about the Commission?
- Commission website
- Commission education session
- Commission publication
- Commission event
- Consumer Affairs Victoria
- Disability Discrimination Legal Service
- Fair Work Commission/Fair Work Ombudsman
- Internet search
- JobWatch
- Law firm
- Newspaper/Radio/TV
- Prior complaint/enquiry
- Social media
- Union
- Victorian Ombudsman
- Victorian Legal Aid
- Word of mouth
- WorkSafe
- Don’t want to disclose
- Other
Please specify session
Please specify